National MedTrans is a wholly owned subsidiary of UnitedHealthcare.

UnitedHealthcare Community Plan does not treat members differently because of race, color, national origin, sex, age or disability.

If you think you were not treated fairly due to race, color, national origin, sex, age or disability, you can file a grievance. File it with:

Civil Rights Coordinator
UnitedHealthcare Civil Rights Grievance
P.O. Box 30608
Salt Lake City, UTAH 84130 

UHC_Civil_Rights@uhc.com

1-866-292-0359, TTY 711

 

You may file on the phone, in person or in writing.

If you need help with your grievance, call 1-866-292-0359, TTY 711. Hours are Monday to Friday, 8:00 a.m. to 5:00 p.m.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services.

 

Online:

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

Get complaint forms at:  http://www.hhs.gov/ocr/office/file/index.html

 

Phone:

Toll-free 1-800-368-1019, 1-800-537-7697 (TDD)

 

Mail:

U.S. Dept. of Health and Human Services

200 Independence Avenue SW

Room 509F, HHH Building

Washington, D.C. 20201

 

We provide communication help at no cost for people with disabilities.  This includes materials with large print. It includes audio, electronic and other formats. We also provide American sign language interpreters.  If English is not your main language, you may ask for an interpreter.  We also provide materials in other languages. To ask for help, call 1-866-292-0359, TTY 711. Hours are Monday to Friday, 8:00 a.m. to 5:00 p.m.

ATTENTION: If you do not speak English, language assistance

services, at no cost to you, are available. Call 1-866-292-0359,

TTY 711.

 


 Spanish

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-292-0359, TTY 711.


Traditional Chinese

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-866-292-0359TTY 711


Vietnamese

LƯU Ý: Nếu quý vị nói Tiếng Việt, chúng tôi có các dịch vụ hỗ trợ ngôn ngữ miễn phí. Vui lòng gọi số 1-866-292-0359, TTY 711.


Serbo- Croatian

OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su besplatno. Nazovite 1-866-292-0359, TTY 711.


German

HINWEIS: Wenn Sie Deutsch sprechen, stehen kostenlose Sprachendienste zur Verfügung. Wählen Sie: 1-866-292-0359, TTY 711.


Arabic

تنبيه: إذا كنت تتحدث العربية، تتوفر خدمات المساعدة اللغوية مجانا. اتصل على الرقم

.711 النصي الهاتف ،1-866-292-0359


Korean

참고: 한국어를 하시는 경우, 통역 서비스를 비용 부담 없이 이용하실 수 있습니다. 1-866-292-0359, TTY 711로 전화하십시오.


Russian

ВНИМАНИЕ: Если вы говорите по-русски, вы можете воспользоваться услугами переводчика, без каких-либо затрат. Звоните по тел 1-866-292-0359, TTY 711.


French

ATTENTION : Si vous parlez français, vous pouvez obtenir une assistance linguistique sans aucun frais. Appelez le 1-866-292-0359, TTY 711.


Tagalog

ATENSYON: Kung nagsasalita ka ng Tagalog, may magagamit na serbisyo ng pantulong sa wika, nang wala kang gagastusin.

Tumawag sa 1-866-292-0359, TTY 711.


Pennsylvania Dutch

WICHTIG: Wann du Deitsch (Pennsylvania Dutch) schwetze duscht, kannscht du ebber griege fer helfe mit Englisch unni as es dich ennich ebbes koschte zellt. Ruf 1-866-292-0359, TTY 711 aa.


Farsi

توجه: اگربه زبان فارسی صحبت می کنید، خدمات ترجمه زبان به صورت رایگان به شما

ارائه خواهد شد. لطفا باشماره تلفن ,1-866-292-0359 711 TTYتماس بگیرید.


Oromo

XIYYEEFFANNAA: Afaan dubbattu Oroomiffa yoo ta’e, tajaajilli gargaarsa afaanii baasii kee malee, ni argama. Bilbilaa 1-866-292-0359, TTY 711.


Portuguese

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, sem custo nenhum. Ligue para 1-866-292-0359, TTY 711.


Amharic

ማስታወሻ: የሚናገሩት ቋንቋ አማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ ምንም ወጪ ሳያስወጣዎት ሊያግዙዎት ተዘጋጅተዋል፤ ወደ ሚከተለው ቁጥር ይደውሉ 1-866-292-0359, TTY 711፡፡