SmartCred

SmartCred is our provider credentialing technology that vets and profiles transportation providers through the contracting process, capturing and storing information such as vehicle count and type, spoken languages, and the capacity to handle various assistive devices and aids (such as wheelchairs and service animals). Our MedTrans Field Service Representatives also use the SmartCred technology as a part of their quality assurance assessments, safety inspections, and annual compliance audit. SmartCred includes training modules for use of the Frances web and mobile applications, cultural and sensitivity training to better understand and serve health plan members, and the expected quality standards. Our technology also is designed with built-in incentives to reward quality work.