SmartView is the user interface of live management dashboards that provide access to our comprehensive suite of business intelligence reports. These reports are named after the key metrics they track: Mode of Transportation Analysis, Gross Trip Reservations, Refusals, Excessive Mileage, Same-Day Trips, Standing Orders, Enrollment Overview, Call Center Statistics, Quality Management, Provider No-Shows, Grievances, and Claims Timelines. These dashboards are fully configurable to reflect the information that matters most to each department at the health plan. Ad-hoc reports are also available through SmartView by building, scheduling and running reports from the technology. We also have Payer Champions who are always there to help schedule, run, and navigate any questions or special requests.